Customer care with confidence.
Help your team respond to size and fit questions, faulty items, delivery delays and returns, with thoughtful replies shaped around your shop.
Five practical prompts · Worked examples · Workbook
Curiosity · Creativity · ConfidenceHelp your team understand AI, explore ideas and build better ways of working. Practical workshops shaped around your people, your tools and your everyday challenges.
I’m Siobhan. I believe the people who know your business are well placed to improve it. Through clear explanations, hands-on experiments and building together, I help your team turn “I wonder if AI could…” into practical improvements they understand and can develop themselves.
In person in Leighton Buzzard, Milton Keynes and Luton · Evenings and weekends by arrangement.
Start with an everyday task and build confidence using the AI tools available to you. These downloadable prompt packs and workbooks help your team bring its own knowledge, practise together and check the results.
Help your team respond to size and fit questions, faulty items, delivery delays and returns, with thoughtful replies shaped around your shop.
Five practical prompts · Worked examples · Workbook
Guide gift choices, confirm personalisation and handle occasion deadlines or damaged gifts with clear, caring communication.
Five practical prompts · Worked examples · Workbook
Draft first replies, viewing messages and seller updates, then explore simple inbox organisation with the Outlook and Microsoft 365 guide.
Five practical prompts · Workbook · Outlook inbox guide
Handle quote requests, arrange site visits and respond to service issues with clear ownership and thoughtful client updates.
Five practical prompts · Workbook · Outlook inbox guide
Request missing records, welcome new clients and explain progress. Practical prompts for everyday client administration and follow-ups.
Five practical prompts · Workbook · Outlook inbox guide
Clarify job specifications, request approval for the right proof and keep customers informed about production and delivery estimates.
Five practical prompts · Workbook · Outlook inbox guide
Give your team the understanding and confidence to spot opportunities, try ideas and build useful solutions together. Small-group workshops use your everyday tasks and the tools and licences your business already has, so learning leads to improvements your people can keep developing.
A focused starting format is a 90-minute workshop for up to five people, working on one agreed task. Leave with a reusable prompt or template, a checking guide and a follow-up conversation about how it’s working.
Based in Leighton Buzzard, serving Milton Keynes and Luton. In-person sessions are available on evenings and weekends by arrangement, at your premises or an agreed local venue.
We’ll confirm your tools, access, group size, location and goals, then agree the scope, price and date before you book. Any additional software or venue costs are discussed first.
Discuss a workshop ↗Opens a WhatsApp draft. Review it and press Send when you’re ready.
Choose a task you’d like to improve and tell me what people find difficult. Beginners and basic questions are welcome.
We check your available tools, licences and business permissions before choosing the exercises. That might be Microsoft 365, Gemini or another agreed AI tool.
Work through relevant examples in a small group, with time to practise, ask questions and check the results.
Take away a process and template your team understands and can adapt. A follow-up conversation helps you reflect on what’s working and build confidence to keep improving.
Explore one business task in more detail, after a workshop or as a standalone review. Includes a simple process, a reusable prompt or template, a short recorded walkthrough, a guide to checking results and one round of follow-up questions. App development and integrations need a separate scope. We’ll agree the price and delivery date first.
Exploring for yourself? Browse the free learning resources or ask about one-to-one support. You don’t need to run a business to get started.
Where are you now, and what could you try next? Five quick questions to find a small, useful next step.
No right or wrong answers. This is a snapshot of how you feel today, not a test of your ability. Your answers stay on this page unless you choose to share them.
Get a personal starting point and one practical thing to try. No email or sign-up needed.
Your summary is ready below. You can add a note, copy it and send it in a message. Nothing is sent automatically.
Add the name you’d like Siobhan to use, or leave this blank.
Keep it general; leave out private or confidential information.
Your name, answers and note are used in this page to prepare your result and message. This quiz does not save them to a website database or send them to an AI service.
Choosing “Continue to WhatsApp” passes the message text to WhatsApp to prepare a draft. Siobhan receives the message only when you press Send there. WhatsApp then shares your phone number and any profile information available to the recipient, as well as your message.
You can view your result without sharing anything with Siobhan. Copying the summary puts it on your device’s clipboard; you choose where to paste it. Please leave confidential or sensitive information out.
How long enquiry messages are kept: If your enquiry does not become client work, Siobhan will delete her copies of the enquiry messages six months after your last conversation. This does not delete copies held by you or by WhatsApp under its own policies.
For questions about a message you have shared, or to request access, correction or deletion, contact Siobhan in the same chat. WhatsApp handles information under its own privacy policy.
After copying, open @aialchemist19, choose Message and paste your summary. Instagram may ask you to sign in.
Whether you’re exploring for yourself, developing your skills at work or running a small business, start with something that matters to you.
Explore new angles, shape content and try out ideas. Learn how to guide AI while keeping your own voice and judgement at the centre.
Turn scattered notes into a plan, build a useful template or improve a recurring task. Test what saves effort and makes the result better.
Get more confident choosing tools, asking better questions and checking results. Develop practical skills you can use as your work and ambitions evolve.
I’m Siobhan. I come from a management background, and the part I’ve always loved is helping people learn, grow and feel more capable.
In my day job, I deliver AI workshops and demos, help colleagues adopt AI, and build Power Apps and workflows using Microsoft 365 and other AI integrations. Alongside that, I’m building AI Alchemist to help people use AI creatively, improve their everyday productivity and develop the confidence to take their next step.
I’m particularly keen to welcome women aged 40 and over who are curious about AI and would like a friendly place to start. Everyone is welcome.
I believe lasting AI capability grows from within a business. I teach, guide and build alongside people so they understand what they’re doing, can make their own choices and feel confident creating solutions for themselves.
AI Alchemist is an independent project I’m building alongside full-time work. Local workshops run on evenings and weekends by arrangement. Individual support can also use written messages and recorded walkthroughs.
There’s space for the basic questions, the uncertainty and the “can you show me again?”
We start with your task and test whether the approach helps. The tool serves a purpose.
You get an explanation and something to try, so you can use it again yourself.
AI can make mistakes. We check results, respect private information and stay clear about what your account can do.
These learning resources and experiments show how I explore AI. Try something, ask questions and see what sparks an idea.
Explore the material I’ve been developing to make AI easier to understand and discuss.
Explore the workshop → TryA playful way to explore AI topics and notice what you’d like to learn next.
Try the quiz ↗Personal projects and workflow concepts from my learning journey.
Games & experimentsDaily Brief workflow conceptBrowse the project code ↗You can start as a complete beginner. Tell me what you want help with in your own words, and we’ll work from there.
That’s useful to know at the start. We’ll check what your particular account supports and what your business permits. We’ll discuss any additional access or costs before agreeing the work.
The Workflow Review focuses on a process you can use yourself. You may still need to provide information, run a prompt and check the result. Connecting systems or running tasks automatically would need a separate scope.
I’m based in Leighton Buzzard and offer in-person workshops in Leighton Buzzard, Milton Keynes and Luton on evenings and weekends by arrangement. We agree a suitable date and location before booking. Individual support can also use written messages and recorded walkthroughs.
Get in touch with your group size, location, available tools and the task you want to work on. I’ll suggest a focused session and confirm the price and what’s included before you book.
Start with a general description. Please don’t send passwords, customer records or confidential documents in an initial enquiry. If an example is needed, we’ll agree what is appropriate to share.
Tell me about your business and one task you’d like to explore. We’ll discuss a workshop that fits your team’s experience and the tools you can access. You’re also welcome to ask about one-to-one learning or workflow support.
Discuss a workshop ↗WhatsApp opens a draft for you to review. Nothing is sent until you press Send. Please leave out confidential information.
Prefer Instagram? Message @aialchemist19 ↗
If an enquiry does not become client work, I delete my copies of the messages six months after our last conversation. You can ask about access, correction or deletion in the same chat. WhatsApp handles information under its own privacy policy.
Follow the experiments
Practical tips, things I’m trying, and lessons from learning in public.